Frequently Asked Questions


1.What is is an e-Commerce website, designed to bring all your desired products right at your doorstep in the most convenient way possible. At Khushbu, we aspire to deliver happiness to all our customers. Our services reach out to customers all over Bangladesh, becoming the most preferred online shopping platform.

2. How do I buy from

Our website is designed to make your shopping experience fun, fast, easy and reliable. Placing an online order at is very fast and easy.

3. How do I Pay?

We have various methods of payment options available for your best convenience. You can pay using bKash, Online Banking, Debit/Credit Cards and obviously Cash on delivery or Card on Delivery.

4. Is My Account Information Secure?

All Your information is 100% safe and secure on our website, also the payment processing is highly encrypted providing further protection to our information database. If you have any concern regarding our protection system, please visit our Privacy Policy to learn more about information security at

5. How to submit complaints, queries, or suggestions?

Providing the best customer satisfaction is our ultimate goal and top most priority, hence we are always available for support or to receive any concerns relating to our products or services. You can also contact us by phone, email or our social media platforms. Visit our Contact Us page for more information about how to get in touch with us.

6. Are there any hidden costs or charges if I order from Khushbu?

No. You only pay what you see. However, if you choose home delivery then you shall have to pay an additional charge for the delivery.


7. Do I Need A Account To Place Order?

No you don’t need a account to place an order. You can order in Khushbu as a guest user.[/vc_column_text][/vc_column][/vc_row]